Expertise
UX/UI/IxD, Digital Design Ops, Product Design, CX & Service Design
What I do
UX: Requirement gathering, workshops, IA, sitemaps, user flows, journey & ecosystem mapping, wireframes, specifications
UI: Web & app interface design, design systems, prototypes, presentations, technical handovers & QA
UCD: Qual & quant research, user testing (remote & in person), analytics & data analysis, trend analysis, accessibility
DesignOps: Agile, scrum, kanban, waterfall & hybrid methodologies, design processes, tooling & delivery mechanisms
Strategy: Design strategies, northstars, roadmaps, benchmarking
Management: Objective setting, KPIs, project tracking, reporting, backlog prioritisation & pipeline management
Leadership: Training, coaching & mentoring for junior designers & product teams, designer academy learning roadmap
Presentations: Animated & interactive presentations, product demos, pitches, marketing & comms
Technical skills
Design – Figma, Sketch, Adobe XD, Photoshop, Illustrator, Indesign
Production – Invision, Principle, Marvel, GatherContent, Zeplin
Project – Atlassian Confluence, Jira, Miro, Mural, Asana, Basecamp, Teams, Slack, Float
Office – Keynote, Microsoft Office & Google Suite
Can I help you?
I’m pretty versatile, ask away