Expertise

UX/UI/IxD, Digital Design Ops, Product Design, CX & Service Design

What I do

  • UX: Requirement gathering, workshops, IA, sitemaps, user flows, journey & ecosystem mapping, wireframes, specifications

  • UI: Web & app interface design, design systems, prototypes, presentations, technical handovers & QA

  • UCD: Qual & quant research, user testing (remote & in person), analytics & data analysis, trend analysis, accessibility

  • DesignOps: Agile, scrum, kanban, waterfall & hybrid methodologies, design processes, tooling & delivery mechanisms

  • Strategy: Design strategies, northstars, roadmaps, benchmarking

  • Management: Objective setting, KPIs, project tracking, reporting, backlog prioritisation & pipeline management 

  • Leadership: Training, coaching & mentoring for junior designers & product teams, designer academy learning roadmap

  • Presentations: Animated & interactive presentations, product demos, pitches, marketing & comms

Technical skills

  • Design – Figma, Sketch, Adobe XD, Photoshop, Illustrator, Indesign

  • Production – Invision, Principle, Marvel, GatherContent, Zeplin

  • Project – Atlassian Confluence, Jira, Miro, Mural, Asana, Basecamp, Teams, Slack, Float

  • Office – Keynote, Microsoft Office & Google Suite

Can I help you?

I’m pretty versatile, ask away